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30-Day Warranty
30-Day Warranty
Add the optional 30-Day Warranty to your order for extra peace of mind. It extends your coverage against manufacturing defects - like a faulty heating element, an unresponsive controller, or failed stitching - from the standard 7 days to a full 30 days from delivery. If your robe arrives faulty, or stops working properly under normal use within that window, we'll replace it free of charge - no hassle. Just reach out with your order number and a quick photo or video, and our team will take care of it. The warranty applies to the original purchaser and covers manufacturing faults only (not misuse, accidents, or normal wear and tear).
How do I wash it?
How do I wash it?
Very easy! Unplug it, detach the controller, and machine wash cold on gentle — then hang it up to air dry so the fleece stays as soft as day one. No wringing, no tumble dryer: the carbon heating elements are made to handle a wash, not a spin cycle.
From Cold to Cozy
You flip the dial and the warmth starts spreading – so instead of huddling under three blankets, cranking the thermostat, and still feeling that draft on your feet, you're wrapped head-to-toe in seconds. Your feet tuck right in, the hood goes up, and the coldest corner of the couch becomes the one everyone fights over. The kids want to borrow it, someone's always "just testing it out," and the grumpiest person in the house finally has a reason to smile. It's the warmth you've been missing, right when you need it most.
FAQs
How long does shipping take?
How long does shipping take?
Orders are processed within 1-2 business days, and delivery typically takes 7-12 business days after that. You'll get a tracking number by email as soon as your order ships, so you can follow it every step of the way.
How does the heating work?
How does the heating work?
The included controller lets you cycle through 8 adjustable heat levels. Connect the controller to the robe and use the controls to choose the warmth that feels right for you.
Does it need to be plugged in?
Does it need to be plugged in?
Yes. The heated function uses the included power adapter and is designed to run from a wall outlet. Choose the plug variant that matches your region when ordering.
How quickly does it get warm?
How quickly does it get warm?
Warmth begins to build shortly after you switch the controller on. The exact warm-up time can vary with the selected heat level and room temperature.
What size is the Cozyuso Robe?
What size is the Cozyuso Robe?
The wearable blanket measures approximately 127 × 177 cm and is designed as a generous one-size wearable design with a hood, sleeves and full-length coverage.
Does it have a foot pocket?
Does it have a foot pocket?
Yes. The foot-pocket design gives your feet extra coverage while you relax on the couch, work or watch TV.
Can I wash it?
Can I wash it?
Unplug the product and disconnect the controller before cleaning. Follow the care label and supplied manual for the correct washing and drying instructions, and never wash it while connected to power.
What comes in the box?
What comes in the box?
Your order includes the Cozyuso heated wearable blanket, the compatible power adapter and the user manual for the selected variant.
Is it safe to use?
Is it safe to use?
Use Cozyuso only according to the supplied safety and care instructions. Do not use the product if the controller, cable or heating components are damaged, and do not use it while sleeping unless the supplied instructions specifically allow it.
What if my order arrives damaged or defective?
What if my order arrives damaged or defective?
Contact us as soon as possible with your order number and clear photos or video of the issue. We'll review the request according to our current refund and replacement policy.
Can I change or cancel my order?
Can I change or cancel my order?
Contact support as quickly as possible after placing your order. We can only make changes or cancellations before the order enters fulfillment.
Is Cozyuso a good gift?
Is Cozyuso a good gift?
Yes. Its oversized one-size design, soft sherpa lining and adjustable warmth make it a practical gift for cozy nights, movie marathons and cold winter mornings.