Privacy policy
PRIVACY POLICY
Last updated: October 3, 2026
Cozyuso operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Cozyuso is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, transaction details, payment method, payment confirmation, and other information necessary to process payments. Payment information may be processed directly by third-party payment providers.
Account information, including your username, password, preferences, and settings, where applicable.
Transaction information, including the products you view, add to your cart, purchase, return, exchange, or cancel, as well as your purchase history.
Communications with us, including information you provide when you contact customer support or otherwise communicate with us.
Device information, including information about your device, browser, operating system, network connection, IP address, and other technical identifiers.
Usage information, including information about how and when you interact with or navigate through our Services.
PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources:
Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with information.
Automatically through the Services, including information collected from your device when you browse or use our website and through cookies and similar technologies.
From our service providers, including when we engage third parties to provide technology, payment processing, analytics, customer support, fulfillment, shipping, or other services on our behalf.
From business partners or other third parties where permitted by applicable law.
HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:
Providing, Tailoring, and Improving the Services.
We use personal information to provide and improve our Services, process payments, fulfill orders, arrange shipping, process returns and exchanges, maintain accounts, remember preferences, provide customer support, enable product reviews, and provide a more personalized shopping experience.
Marketing and Advertising.
Where permitted by applicable law and in accordance with your communication preferences, we may use your personal information to send marketing and promotional communications by email or other permitted methods.
We may also use information to provide or measure advertisements and promotional content for our products and Services.
You may opt out of promotional communications at any time by using the unsubscribe option included in our marketing communications.
Security and Fraud Prevention.
We may use personal information to authenticate accounts, process secure transactions, detect and prevent fraud, investigate suspicious or unlawful activity, protect our customers and Services, and maintain the security of our systems.
Communicating With You.
We use your personal information to respond to inquiries, provide customer support, communicate about orders and transactions, and maintain our relationship with you.
Legal Reasons.
We may use personal information to comply with applicable laws and regulations, respond to valid legal requests, enforce our Terms of Service and other policies, protect our rights and property, and investigate potential violations or fraudulent activity.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.
These circumstances may include:
With Shopify and service providers that perform services on our behalf, including payment processing, information technology, data analytics, customer support, cloud storage, order fulfillment, and shipping.
With business and marketing partners where necessary to provide marketing, advertising, analytics, or other services, subject to applicable laws and your privacy choices.
When you direct, request, or consent to the disclosure of certain information, such as when you use social media features or third-party integrations.
With affiliates or other companies within our corporate group, where applicable.
In connection with a business transaction, such as a merger, acquisition, sale of assets, financing, bankruptcy, or similar transaction.
When necessary to comply with applicable law, legal process, subpoenas, court orders, government requests, or other lawful requests.
When necessary to enforce our Terms of Service or other policies, protect our Services, or protect the rights, safety, and property of Cozyuso, our customers, or others.
RELATIONSHIP WITH SHOPIFY
Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Shopify platform and related services.
Information you submit through our Services may be transmitted to and processed by Shopify and other service providers that may be located in countries other than where you reside.
Shopify may also process certain information in accordance with its own privacy policies and terms.
To learn more about how Shopify handles personal information, please visit:
https://privacy.shopify.com/en
THIRD-PARTY WEBSITES AND LINKS
Our Services may contain links to websites, applications, or online platforms operated by third parties.
If you follow a link to a website that is not operated or controlled by Cozyuso, you should review that third party’s privacy and security policies before providing any personal information.
We are not responsible for the privacy, security, content, or practices of third-party websites or services.
Our inclusion of a third-party link does not necessarily constitute an endorsement of that website, service, or its operator.
CHILDREN’S DATA
Our Services are not intended for children who are not legally permitted to use online shopping services in their jurisdiction.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided us with personal information in violation of applicable law, please contact us using the contact information below so that we can review and, where appropriate, delete the information.
SECURITY AND RETENTION OF YOUR INFORMATION
We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no security system is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing Services, processing transactions, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements and policies.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
YOUR RIGHTS AND CHOICES
Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.
These may include:
Right to Access or Know.
You may have the right to request access to personal information we maintain about you.
Right to Delete.
You may have the right to request deletion of personal information we maintain about you, subject to applicable legal exceptions.
Right to Correct.
You may have the right to request correction of inaccurate personal information.
Right to Data Portability.
You may have the right to receive a copy of certain personal information we maintain about you and, in certain circumstances, request that it be transferred to another organization.
Managing Communication Preferences.
You may opt out of promotional emails at any time by using the unsubscribe link included in our marketing emails.
If you opt out of promotional communications, we may still send you non-promotional communications, such as order confirmations, shipping updates, account notifications, or other transactional messages.
You may exercise applicable privacy rights by contacting us using the information provided below.
We may need to verify your identity before processing certain requests, as permitted or required by applicable law.
We will not discriminate against you for exercising privacy rights that are available to you under applicable law.
For information about privacy rights related to Shopify’s processing of personal information, you may visit:
https://privacy.shopify.com/en
COMPLAINTS
If you have concerns or complaints about how we process your personal information, please contact us using the contact information below.
Depending on where you live, you may also have the right to lodge a complaint with the relevant data protection or privacy authority in your jurisdiction.
INTERNATIONAL TRANSFERS
Your personal information may be transferred to, stored in, or processed in countries outside the country where you reside.
These countries may have privacy laws that differ from those in your jurisdiction.
Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.
COOKIES AND SIMILAR TECHNOLOGIES
Our Services may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our Services, provide relevant features, improve performance, and support marketing and analytics.
You may be able to control cookies through your browser settings or through cookie preferences made available on our website.
Disabling certain cookies may affect the functionality of the Services.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technology, legal requirements, or other operational reasons.
When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date.
Where required by applicable law, we will provide additional notice regarding material changes.
CONTACT
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at:
Cozyuso
Email: cozyuso@gmail.com